Privacy Policy — Beyond Vaginismus

1. Who We Are

Beyond Vaginismus is operated by Dr. Maryam Hassan, a registered Obstetrician and Gynaecologist based in Nigeria. We provide specialist online consultation and coaching services for women experiencing vaginismus.

We take your privacy seriously — particularly given the sensitive and personal nature of the health information you may share with us. This policy explains what information we collect, how we use it, and how we protect it.

2. Information We Collect

We collect information in the following ways:

Via Selar (payment platform) — your name, email address, and payment details when you purchase a service. Payment processing is handled securely by Selar and we do not store your card details.
Via Google Forms — intake information you provide prior to sessions, such as your health history, symptoms, and personal background. This information is collected privately and used solely to inform your care.
Via WhatsApp — communications, progress updates, and support messages exchanged during the program.
Via Zoom — live session recordings are not made unless explicitly agreed upon by both parties.
Via this website — we do not use analytics tools, cookies, or tracking on this website. No browsing data is collected.

3. How We Use Your Information

The information you provide is used solely to:

Deliver and personalise your consultation or program
Communicate with you about your progress and sessions
Process your payment and send booking confirmations
Comply with any applicable legal obligations

We will never sell, rent, or share your personal information with third parties for marketing or commercial purposes.

4. Health Information

The health and personal information you share — including details about your vaginismus history, relationship circumstances, and emotional wellbeing — is treated as strictly confidential. It is used only to provide you with appropriate, personalised care.

This information is never shared with third parties without your explicit consent, except where we are legally required to do so.

5. Testimonials

Client testimonials shared on this website are used only with full, explicit consent. Names, locations, and identifying details are anonymised where requested. You may withdraw your consent for your testimonial to appear at any time by contacting us.

6. Data Storage & Security

Form responses are stored securely in Google Drive, accessible only to Dr. Maryam Hassan
WhatsApp communications are stored on the WhatsApp platform, subject to WhatsApp's own privacy policy
Payment data is stored and managed by Selar, subject to Selar's own privacy and security policies
We take reasonable precautions to protect your information from unauthorised access or disclosure

7. Cookies & Tracking

This website does not use cookies, analytics software, or any form of user tracking. No data is collected from your visit to this website beyond what you voluntarily submit via a form or booking link.

8. Third-Party Services

We use the following third-party platforms to deliver our services:

Selar — payment processing (selar.com)
Calendly — session scheduling
Zoom — live video sessions
WhatsApp — daily communication and support
Google Forms / Google Drive — private intake forms and document storage

Each of these platforms has its own privacy policy. We encourage you to review them if you have concerns.

9. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to any legal obligations
Withdraw consent for your testimonial to be displayed

To exercise any of these rights, contact us at info@beyondvaginismus.com

10. Children's Privacy

Our services are intended for women aged 18 and over. We do not knowingly collect information from anyone under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact

For any privacy-related questions or requests, please contact: info@beyondvaginismus.com